ABDULSALAM JIBRIN SALIHU

Administrative & Operations Professional

Mararaba, NG.

About

Highly organized and results-driven professional with over 7 years of diverse experience in administrative support, operations management, and customer service across hospitality, retail, and oil & gas sectors. Proven ability to streamline daily operations, manage inventory, ensure compliance, and lead teams to enhance efficiency and customer satisfaction. Eager to leverage strong organizational, problem-solving, and communication skills to contribute to a dynamic organization.

Work

Four Star Hotel

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Manager

Mararaba, Nasarawa State, Nigeria

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Summary

Managed comprehensive daily administrative and operational tasks, supervising staff to ensure superior customer satisfaction and meticulous record-keeping.

Highlights

Directed daily administrative functions, optimizing operational workflows and ensuring seamless service delivery.

Supervised and mentored a team, fostering a customer-centric environment that consistently met service standards.

Maintained meticulous records and financial documentation, ensuring compliance and operational transparency.

Implemented strategies to enhance customer satisfaction, resulting in positive guest feedback and repeat business.

Sweet Mall

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Manager

Mararaba, Nasarawa State, Nigeria

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Summary

Oversaw end-to-end store operations, managing inventory, supervising staff, and effectively resolving customer concerns.

Highlights

Managed comprehensive store operations, optimizing processes for efficiency and enhancing the overall shopping experience.

Directed inventory management, reducing stock discrepancies and ensuring product availability to meet customer demand.

Supervised and trained retail staff, improving team performance and customer service delivery.

Resolved customer concerns promptly and effectively, maintaining high levels of customer satisfaction and loyalty.

Afrah Supermarket

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Manager

Mararaba, Nasarawa State, Nigeria

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Summary

Coordinated administrative and sales operations, meticulously managing sales records and ensuring robust cash control.

Highlights

Streamlined administrative and sales processes, enhancing operational efficiency and contributing to increased sales performance.

Managed comprehensive sales records and reporting, providing critical data for strategic decision-making.

Implemented robust cash control procedures, minimizing discrepancies and ensuring financial integrity.

Maintained an organized and efficient retail environment, supporting a positive customer experience.

J&J Oil & Gas

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Supervisor

Mararaba, Nasarawa State, Nigeria

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Summary

Supervised daily operations, monitoring staff performance, ensuring regulatory compliance, and preparing critical operational reports.

Highlights

Monitored and guided a team, ensuring adherence to operational protocols and safety standards in the oil & gas sector.

Prepared detailed operational and compliance reports, contributing to effective regulatory oversight.

Supervised daily field operations, optimizing resource allocation and maintaining operational efficiency.

Ensured strict compliance with industry regulations and company policies, mitigating operational risks.

M.R.S Filling Station

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Manager

Jikwoyi, FCT, Nigeria

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Summary

Managed all aspects of filling station operations, including cash handling, stock monitoring, customer service, and comprehensive documentation.

Highlights

Directed daily filling station operations, ensuring efficient fuel dispensing and service delivery.

Managed cash handling procedures, reconciling daily transactions and maintaining financial accuracy.

Oversaw stock monitoring and inventory control, minimizing losses and ensuring optimal product levels.

Provided excellent customer service, resolving inquiries and maintaining a positive customer experience.

Nurudeen Islamic Academy

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Cashier / Teacher

Mararaba, Nasarawa State, Nigeria

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Summary

Managed financial transactions and record-keeping while supporting teaching duties and academic administration.

Highlights

Managed daily financial transactions and maintained accurate fiscal records, ensuring transparent accounting.

Supported administrative functions, contributing to the efficient operation of academic programs.

Delivered engaging Qur'an classes, fostering student learning and spiritual development.

Assisted with various teaching duties, enhancing the educational experience for students.

Lailatul Qadr Islamic Academy

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Qur'an Teacher

Mararaba, Nasarawa State, Nigeria

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Summary

Conducted engaging Qur'an classes and provided essential support for academic administration.

Highlights

Designed and delivered comprehensive Qur'an lessons, facilitating student comprehension and recitation skills.

Supported academic administrative tasks, ensuring smooth coordination of educational activities.

Fostered a positive learning environment, encouraging student participation and spiritual growth.

Assisted in curriculum development and student assessment, contributing to educational effectiveness.

Education

Nasarawa State University, Keffi

Keffi, Nasarawa State, Nigeria
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B.A English and Literary Studies

Redemption High School, Mararaba

Mararaba, Nasarawa State, Nigeria
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SSCE

Tadel High School

Mararaba, Nasarawa State, Nigeria
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FSLC

Languages

English

Skills

Report Writing

Report Writing.

Schedule & Task Coordination

Schedule & Task Coordination.

Office Administration

Office Administration.

Customer & Client Relations

Customer & Client Relations.

Records & File Management

Records & File Management.

Cash Handling & Reporting

Cash Handling & Reporting.

Inventory & Stock Management

Inventory & Stock Management.

Microsoft Word

Microsoft Word.

Internet Applications

Internet Applications.

Basic Document Formatting

Basic Document Formatting.

Team Collaboration & Communication

Team Collaboration & Communication.

Problem-solving

Problem-solving.

Multitasking

Multitasking.

Strong Interpersonal Communication

Strong Interpersonal Communication.

Independent Work

Independent Work, Self-supervision.

Reliability

Reliability.

Self-motivation

Self-motivation.

Teamwork

Teamwork, Teamwork-oriented.

Target-driven

Target-driven.

Interests

Reading

Reading.

Traveling

Traveling.

Teaching

Teaching.

Meeting People

Meeting People.

References

Abdul Rahman Ahmad

07032319616

Ahmed Jibrin

09063958761